Salary - Dependant on Experience

Join our team as a UPVC Window and Door Service Engineer, carrying out repairs, maintenance and adjustments to uPVC windows and doors. You will visit customers, diagnose faults and complete work safely and to a high standard. This role suits a practical, reliable individual with strong customer service skills and experience in window and door repairs.

Key responsibilities - UPVC window and door service engineer

• Attend customer properties to inspect, diagnose and resolve faults with uPVC windows and doors.

• Carry out repairs and adjustments to window and door hinges, handles, locks, mechanisms, hinges, seals and related hardware.

• Assess issues such as draughts, leaks, alignment problems and difficulty opening or closing, and recommend appropriate solutions.

• Replace or repair components as required, ensuring work is completed safely and to a professional standard.

• Explain repair options and completed work clearly and courteously to customers.

• Plan and organise daily appointments, manage tools and materials, and keep accurate records of work carried out.

• Maintain a clean and safe working area and follow health and safety, manual handling and company procedures.

• Look after company equipment and vehicle, reporting any defects or supply requirements promptly.

Essential skills and experience - UPVC repairs and maintenance

• Experience repairing, servicing or installing uPVC windows and doors, or transferable skills in a related maintenance or glazing role.

• Practical knowledge of window and door components, fittings and locking mechanisms.

• Good fault-finding skills and the ability to work methodically and independently.

• A full UK driving licence and confidence travelling to customer appointments.

• Strong customer service and communication skills, with a professional and considerate approach in customers’ homes.

• Good time management and attention to detail, including accurate completion of job records.

• Ability to use hand tools safely and carry out physical work in line with manual handling guidance.

• A flexible, dependable approach and a willingness to learn and develop.

• MOST IMPORTANTLY a can-do attitude and a desire to deliver excellent service!

Working hours, pay and benefits - service engineer role

• Details of working hours and pay will be shared during the recruitment process.

• Opportunities to develop your skills and grow your career.

• Employee benefits and discounts, subject to company policy.

We are an equal-opportunity employer

Diversity and inclusion are essential to us, and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and has an equal opportunity to succeed.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please contact our Recruitment Team.

If you possess the necessary skills, experience and personal qualities to join us, please submit your CV for consideration.