Location: Scotland

Pay - 13.21

Hrs - 45 per week Monday - Friday

Regional Support opportunity

We are looking for a reliable and organised Regional Support colleague to help our teams across Scotland deliver a great service to customers. This varied role involves supporting day-to-day branch operations, responding to requests from colleagues and helping maintain consistent standards across the region. You will be comfortable travelling between locations and adapting to the needs of a busy team.

Working with colleagues across the region, you will provide practical and administrative support, help resolve operational issues and share information between branches and central teams. This role would suit someone who communicates well, takes initiative and enjoys building positive working relationships.

Key responsibilities - regional support in Scotland

• Provide day-to-day operational support to branches and colleagues across the region.

• Respond to queries and requests promptly, escalating issues to the appropriate team when needed.

• Visit regional locations to support teams, share updates and help maintain consistent working practices.

• Assist with administrative tasks, record keeping and the preparation of reports and updates.

• Help coordinate regional activities, meetings and follow-up actions.

• Work with branch and central teams to identify practical solutions to operational challenges.

• Support the communication of company procedures, guidance and updates to colleagues.

• Build effective working relationships with colleagues and provide a professional, helpful point of contact.

• Follow company policies and health and safety procedures while working at different locations.

Essential skills and experience - regional support

• Experience in a support, administrative, customer service or operational role is desirable.

• Strong communication and relationship-building skills, with a helpful and professional manner.

• Good organisational skills and the ability to manage competing priorities.

• Confident using everyday IT systems, including email and Microsoft Office applications.

• Good attention to detail when handling information and completing records.

• A flexible approach and the ability to work independently as well as collaboratively.

• Willingness to travel to locations across Scotland as required.

• MOST IMPORTANTLY a can-do attitude and a desire to learn!

Working hours, pay and benefits - regional support role

• Christmas shutdown

• Industry leading salary with open-ended bonus

• 33 days holiday (inc B/H)

• Excellent opportunities to develop and grow your career

• Free life assurance

• Employee discounts

What Our People Say:

“I am really loving my time here at GAP! The business has grown over the past few years and I am looking forward to see where we will be in the next few years. I enjoy everything about my job, the work culture is amazing and there is always somebody there if you ever need anything. I would recommend GAP to anybody in a heartbeat.”

“Since starting at GAP the business has continuously grown which meant the staff have progressed and grown with the company. The owners are great and kept it a family run place to work - no one is just a number.”

“GAP is a fun and inspiring place to work. The business has grown fast over the years so there is a real buzz around the place. Personally, I think if you work hard you will be rewarded, they have always supported me through hard times, it’s like a family not just a work place!”

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via recruitment@gaptrade.com

If you possess the necessary skills, experience, and personal qualities to join us, please submit your CV for immediate consideration.